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In our first DSI Insights 2025, Kilian Sprenkamp, PhD student at the Digital Society Initiative (DSI), uses concrete examples to show how Large Language Models (LLMs) can help with rapid information processing and effective communication in crisis situations.
With the release of ChatGPT in November 2022, the public perception of artificial intelligence (AI) has changed dramatically. There has often been discussion about the impact of chatbots being able to program websites or summarize an entire book within seconds. However, so-called large language models (LLMs) such as GPT-4 have even greater potential. In crisis situations, for example, fast information processing and effective communication are of the utmost importance. LLMs can provide important support here. On the other hand, AI technologies also harbor risks. This raises the question of how public institutions can make sensible use of this technology.
DSI Insights:
In the «DSI Insights» series of columns, the DSI demonstrates its expertise and interdisciplinary approach to digital transformation topics since 2017. The columns by authors from the DSI Network appear in the «Inside IT» industry magazine and on the University of Zurich's communication channels. Here you can find all DSI Insights since 2016.
